App Support & Assistance
Need help with the UK Weather Live mobile app? You're in the right place.
How to Get Help
If you are experiencing issues with the app, please follow these steps before reaching out to our support team:
- Check your connection: Ensure your device has an active Wi-Fi or mobile data connection to fetch live radar and forecast data.
- Enable Location Services: To receive localized weather, verify that the app has permission to access your location.
- Update the App: Make sure you are running the latest version of UK Weather Live from the Google Play Store or Apple App Store.
Frequently Asked Questions
Many common questions are answered directly on our Features and Download pages. Please consult those FAQs first.
Contact Our Support Team
If you still require assistance, have found a bug, or want to suggest a new feature, our support team is ready to help.
Email: support@ukweather.akstool.com
Please include the following in your email to help us resolve your issue faster:
- Your device model (e.g., iPhone 14, Samsung Galaxy S23)
- Your operating system version (e.g., iOS 17, Android 14)
- A brief description of the problem and steps to reproduce it